Frequently Asked Questions

• How do I place an order.
  

   1.Select the page you are interested in eg.Greetings Cards

   2. Choose the design you wish to order(Click on the horizontal arrow bottom right and wait for the

        enlargement to appear.

   3. Select how many you want in the "Quantity" box

   4. Click on "Add to Order"

   5. Fill in the order form as requested (Click on "Continue Shopping" to add more designs to the order)

   6. Send Order

   7. We will confirm the order via e.mail

   8. We will include an invoice in your order package which you can pay either by cheque or by

       calling us with your card details(tel.01568 760461) 

• Do you give talks or classes on Batik
  

   As this is the way in which I make a living I have to commit all of my time to making and selling which does not permit me to give classes etc.

• What sizes do the scarves come in?
  

   Scarf Dimensions are as follows:

  Silk scarves 1460 x 400 mm (57" x 16") (approx, may vary)
  Velvet scarves 1500 x 270 mm (59" x 10.5" )

  Woollen Shawls 1680 x 620 mm (66" x 24.5") (may vary slightly)

  Scarf Prices:
  Silk scarves £ 42.50 each inc vat
  Velvet scarves £ 60.00 each inc vat

  Woollen Shawls  £75 each inc vat

• What fabrics are the scarves made from?
  

   The silk fabric is 100% Crêpe de Chine, and the velvet is 68% viscose velvet + 32% silk. The velvet scarves are double skinned and machine finished.

  Woollen Shawls 100% Wool.

• What formats do the prints come in?
  

   

  Prints are in the following formats:

  SMALL PRINTS. Image size is 136mm w x 138mm h . Price £16 each inc vat (unmounted) £19.50 each inc vat (mounted)

  MEDIUM PRINTS

  Images are Rectangular: 400 x 290mm (15.5 x 11.5 in)* Price: £ 50 each inc vat (unmounted) £ 55 each inc vat (mounted)

  Square: 300 x 300 mm (12 x 12 in)* Price: £ 50 each inc vat (unmounted) £ 55 each inc vat (mounted)

  Frieze: 400 x 90mm (15.5 x 3.5 in)* Price:£ 40 each inc vat (unmounted) £ 45 each inc vat (mounted)

   

  LARGE PRINTS

  Image size is 500mm w x 500mm h  Price £135 each inc vat (unmounted) £150 each inc vat (mounted)

  PLEASE NOTE,the prices given for the mounted versions of the print relate to the following:

  Mount border top and sides of 70mm and 90mm at the bottom edge.There is also 15mm white"bleed" all the way around the image.So to reach the o/a mounted print dimensions add 170mm to the width of image size and190mm to the height.

  The mount  is a double  mount in a light cream colour (Slater - Harrison "Colourmount" no.981)

  All dimensions relating to the image size(excluding the mount) and are subject to minor variations.

  The finished mounted print size can be customised to suit individual requirements.We do use a standard

  size mount for  the SMALL PRINTS so that the finished,mounted size is 270mm w 278mm h.

  It is possible to enlarge the images if required subject to technical limitations but please enquire if would like to know about this option.

   

   

• What is the colour of the mounting that the prints are on?
  

  The prints are normally presented in a window mount, the colour is pale cream (Colourmount No. 981). Some are also available on canvas.

• What are the sizes of the greeting cards?
  

  We have two sizes of greetings card, all are blank inside - title, dimensions and code number are displayed with each illustration. All dimensions are in centimetres.

If you have a question that is not answered here, please don’t hesitate to contact us by email on info@janehickmanbatik.com or by phone: 01568 760 461